Home / FAQ
Frequently asked questions
Quick answers about our alarm systems, delivery, payments and returns.
How does an Akyoto alarm system work?
Sensors (door/window, motion, vibration, shutter, smoke and more) watch your entry points. When one is triggered, the alarm panel sounds its siren and β on GSM / Wi-Fi models β alerts you through the app, SMS and phone calls.
Do I need Wi-Fi for the alarm to work?
No. GSM models use a SIM card to call and SMS you even without Wi-Fi, and panels with both GSM and Wi-Fi give you app alerts as well. Check the βGSMβ and βWi-Fiβ rows on our comparison page.
What comes in the box with a kit like the HSL-037?
The HSL-037 package includes 1 wireless motion sensor, 1 wireless door sensor, 2 remote controls and an in-built 90 dB siren. Contents vary by model β see each product's description.
Can I add more sensors later?
Yes. Akyoto wireless panels support add-on sensors such as door sensors, PIR motion sensors, smoke detectors, gas detectors, panic buttons, shutter sensors and remotes. Use the kit builder to plan your setup.
How long does delivery take?
Orders are delivered within 5β7 business days. You can track your order anytime on the Track Order page with your order ID and phone number.
What payment methods do you accept?
UPI, credit/debit cards, net banking and wallets through Razorpay's secure checkout, plus Cash on Delivery.
What is your return policy?
You can return an unused item in its original packaging within 3 days of delivery. Defective or damaged items are replaced. Read the full refund & returns policy.
How do I use a coupon code?
Enter your code in the coupon box on the cart or checkout page and tap Apply. The discount is checked and applied instantly.
Do you offer installation or bulk/business orders?
For installation help, guard patrol systems, boom barriers and bulk orders, call +91-9650715739 or message us on WhatsApp and our team will help.
